Complaints and Compliments

We know that sometimes you want to share how you feel about our agency with us.

It might be that you want to thank someone for putting in that extra time and effort. We also know that sometimes not everything goes exactly as we would like it to. We want to hear from you so that we can put it right, or learn from your experiences.

In the first instance you need to contact us. You can do this by emailing our director of operations,

or by telephoning us on 01622 765646

You can also request a copy of our complaints procedure.